1. Definitions, Scope of Application 1.1 The following General Terms & Conditions of Business (“T&C”) apply for use of the Online Shop at “multilingualpress.org” (“Online Shop”). They also apply to contracts concluded during use of the Online Shop, and to services which are provided in the context by Inpsyde GmbH, Mutzer Heide 3, 51467 Bergisch Gladbach, Germany; tel.: +49 (0) 2202 817 90-0, email: email@example.com; general manager and authorised representative: Alexander Frison; registered under no. B65224 in the commercial register kept at Cologne Local Court; VAT number: DE263849534; registered place of business: Bergisch Gladbach (“Inpsyde”). 1.2 In the following T&C, the term “Customer” refers both to users of the Online Shop and of the Inpsyde Support Forum, and to buyers of digital products at the Online Shop. 1.3 Any divergent terms of business specified by the Customer shall not apply. Any acknowledgement from the Customer drawing attention to its own terms of business are expressly refuted. The Customer’s terms of business shall not be incorporated in any agreements, unless expressly confirmed by Inpsyde in writing. 2. Inpsyde’s Service 2.1 Through its Online Shop, Inpsyde has a range of plugins, themes and other add-ons for sale (jointly referred to hereinafter as “Digital Products”) for the “WordPress” blog system. The specific items on offer and the respective prices can be gathered from the relevant information provided at the Online Shop. Plugins are currently offered to Inpsyde’s customers in the “Standard”, “Developer”, “Agency” packages. Further details can be obtained from the Online Shop. 2.2 Following purchase, Digital Products can be downloaded and stored by the Customer in ZIP format. The Customer is responsible for ensuring that its systems fulfil the requirements for downloading and unzipping the ZIP file. 2.3 On purchasing a Digital Product, the Customer also acquires the right to obtain updates and support services for the respective Digital Product for a specific number of installations throughout the term agreed in each case (Item 2.4). The particulars for obtaining updates are detailed at the Online Shop. 2.4 For Inpsyde’s products on offer, the term (Item 2.3) is twelve (12) months respectively. For products other than plugins, such as e.g. themes, separate terms apply as specified in the respective product details in the Online Shop. 2.5 The Customer can cancel the term for updates and support services for the respective product up until the end of the agreed term. Otherwise the agreement will continue for another year. The relevant prices for this along with further details can be found in the Dashboard (Item 4.1). However, continued use of the respective product does not depend on the term being renewed. 2.6 The Customer is entitled to obtain updates and support services. For products not offered in connection with the products, special terms apply as indicated in the product details on the respective page at the Online Shop. 3. Technical Requirements for Using Digital Products 3.1 In order to be able to use and store the Digital Products, the Customer needs ordinary Internet access and must have the “Wordpress” software. 3.2 The Customer has to ensure that the “Wordpress” software is properly installed on a hosting server and must be able to access the system at any time, e.g. via FTP or comparable. This is prerequisite for being able to use the Digital Products. Providing “Wordpress”, installing the programme, and operating and hosting the software are not included in the services owed by Inpsyde. 3.3 Unless otherwise specified, the latest version of the “Wordpress” software is required for using the Digital Products. The Customer is responsible for ensuring that this requirement is met. 4. Using the Online Shop and the Dashboard 4.1 Customers wanting to place orders at the Online Shop must register to use the Online Shop, i.e. open a user account. A user account is automatically created when the first purchase is made at the Online Shop. Once a Customer has already bought one product, further products can be bought using the user account already existing. The Customer can access its profile through the user account, which also provides an overview of the products the Customer uses (“Dashboard”). 4.2 Making purchases is generally contingent upon the Customer being of age and having full legal capacity. 4.3 The data required during registration must be given correctly. In the event of any changes, the Customer is under obligation to also update its data in the Online Shop without delay. 4.4 When the Customer fills in and sends off an order form, this constitutes an offer by the Customer to conclude an agreement on accessing and using the Online Shop. Inpsyde accepts this offer by sending the Customer login credentials for the Online Shop, thus bringing about an agreement on use of the Online Shop. With these login credentials, the Customer can log in to the Online Shop, where it can also access its personal user account including the Dashboard (Item 4.1). 5. Login Credentials 5.1 The login credentials (user name and password) are for exclusive use by the Customer in person. The Customer may not pass the credentials on to third parties or otherwise disclose it. If the Customer becomes aware or even only suspects that its credentials are being misused, it must report this to Inpsyde without delay. If it is responsible for misuse of its login credentials, the Customer shall be liable for all and any consequences of third-party use. This may also mean that payment has to be made for orders that have been placed without authorisation. The Customer’s liability shall only lapse once it has informed Inpsyde about the unauthorised usage or the loss of its login credentials and has changed them if necessary. 5.2 In the event of any breach of these T&C, in particular – if wrong information is provided on registration, and/or – if the login credentials – in particular the password – are disclosed without permission, Inpsyde shall be entitled to temporarily or permanently block the Customer’s account, and/or definitively refuse the Customer access with immediate effect, and/or terminate the agreement on use without notice. After any such instance, the Customer may not re-register to use the Online Shop without express prior consent from Inpsyde. 6. Purchasing Digital Products 6.1 The Customer can order Digital Products by clicking on the shopping cart button for the respective item and completing the subsequent order process. At the end of the order process, the Customer can re-check the order details and correct any errors, before making an offer to conclude a purchase contract (see Item 6.2 sentence 1). 6.2 When the Customer clicks on the button marked “Purchase Pro Plan”, it makes an offer to conclude a purchase contract. Inpsyde accepts this offer by sending confirmation of order by email; this confirms the contract. However, Inpsyde is under no obligation to accept the Customer’s offer to conclude a contract. Mere confirmation from Inpsyde that an order has been received does not constitute a binding confirmation of that order. 6.3 The languages currently available for contract closure are German and English. 7. Delivery of Digital Products 7.1 The Digital Products are delivered in a ZIP file. 7.2 Together with its acceptance of the offer to conclude a contract, Inpsyde therefore sends the Customer a link in the confirmation of order, enabling the Customer to download the respective file. The Customer can re-use this link any number of times whenever it is logged in to the Online Shop.